Elements and Performance Criteria
- Encourage respect for diversity in the workplace.
- Provide a role model for others through individual behaviour that demonstrates respect for diversity.
- Develop work practices and undertake planning in a manner that shows respect for workplace diversity.
- Assist and coach colleagues in ways of accepting diversity in relation to customers and other colleagues.
- Initiate open communication and discussion about diversity issues among colleagues and team members.
- Use diversity as an asset.
- Deal with problems arising from diversity issues.